FREQUENTLY ASKED QUESTIONS
What are EMSPHERE's opening hours? / EMSPHERE Mall Operating Hours
Opening Hours
The shopping center operates during the following hours:
Sunday – Thursday: 10:00 AM – 10:00 PM
Friday – Saturday: 10:00 AM – 12:00 AM
EM WONDER (5th / 5M Floor):
Open daily from 11:00 AM – 2:00 AM
Gourmet Market & Food Hall:
Sunday – Thursday: 10:00 AM – 10:00 PM
Friday – Saturday: 10:00 AM – 12:00 AM
What time does the EMSPHERE parking lot open and close?
Parking is available 24 hours at EMSPHERE.
How much does parking cost at EMSPHERE? / EMSPHERE Parking Rates
Parking Rates
The first 2 hours are free of charge.
Hours 3–6: THB 20 per hour
Hours 7–8: THB 50 per hour
How much do I need to spend to get free parking at EMSPHERE? / Free Parking Validation
Free Parking Validation
Parking privileges are granted based on same-day spending, calculated from the time of entry:
- THB 500 – 2,999: 4 hours free parking
- THB 3,000 – 4,999: 6 hours free parking
- THB 5,000 and above: 8 hours free parking
How much is motorcycle parking at EMSPHERE, and where is the parking zone?
Parking Rates
- The first 2 hours are free of charge.
- Each additional hour is charged at THB 10 per hour.
- Parking between 2:30 AM – 6:00 AM is charged at THB 50 per hour (parking fees apply separately).
What is the customer service contact number for EMSPHERE?
Contact Information
For further inquiries, please call 02-269-1000 and press 3 to reach EMSPHERE.
Who do I contact to rent retail space at EMSPHERE? / EMSPHERE Leasing Contact
Leasing & Event Space Enquiries
Event Space: Please contact Khun Toi at palida.chi@emporiumthailand.com
Retail Space (Shopping Center): Please contact Khun Fai at sasipa.suw@themall.co.th
Is EMSPHERE a pet-friendly mall? / Can I bring my pet to EMSPHERE?
Pet Policy
Pets are not permitted inside the shopping center.
If necessary, pets must be kept in a fully enclosed carrier or stroller at all times. Pets are strictly prohibited in the Gourmet Market and food areas.
Where can I borrow a wheelchair at EMSPHERE?
Stroller Service
Strollers are available upon request at the Information Counters on G and M floors.
Does EMSPHERE have luggage storage or lockers? / Where to store luggage at EMSPHERE?
Luggage Storage
Luggage storage services are available at AIRPOETELS, located on the B1 floor next to the orange elevator.